We are here to make sure you have a great experience browsing and subscribing to ASSEMBLR. Your feedback and questions are extremely valuable to us and we love to hear from you.
If the individual/education plan you have subscribed to has not met your requirements, please contact us by filling out this form within thirty (30) days from receiving your order. If you do not contact us within this time frame we will assume that our job was satisfactory upon receipt and will be under no obligation to provide a refund or reprint.
Once you have contacted us, we will then determine if a refund is appropriate, or to advise you that more information is needed to process your inquiry. If we request additional information to verify an inquiry and it is not provided within a reasonable time, we will be under no obligation to provide a refund or reprint.
We can only refund your money if there are errors in developing the use of our application, so you cannot use the customer package as stated at plans.
If you don’t see the error on this list, please fill out the form and explain the issue, we are happy to find a solution for you. Download form.
If your refund is approved, we will initiate a refund to your credit card (or original method of payment). Refunds will be processed within 30 business days depending on your credit card company policy. While we are committed to customer satisfaction, we do have some specific refund, reprint and cancellation option for certain cases.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
For any additional issues, please contact customer service at firstname.lastname@example.org.